Testimonials

I was extremely impressed with the team’s professionalism and desire to do whatever necessary to make the duct system operate as efficiently as possible. I am happy to recommend this outfit without any reservations. Thank you!

– N. Devotta

I’ve been calling on Webb Heating & Air Conditioning for years. Last year, they installed a new system — all quotes of time to install and price were accurate, reasonable and realistic. Prompt response time. Fast service. When I questioned a charge on the bill, it was promptly refunded without hassle. Aces!

– D. O’Connell

The folks from Webb Heating & Air Conditioning were on time, worked diligently and were helpful in handling all my questions. I could tell they had empathy for the cost of replacing an HVAC unit. It was a great experience overall.

– D. Horne

We have been using Webb Heating & Air Conditioning for over 10 years. They are professional, knowledgeable and very dependable. If there is a problem, they fix it. And, they do their best to head off problems before they occur. We expect to be with them for a long time to come.

– N. McCoy

I’ve had several interactions with Webb Heating & Air Conditioning, and all have been great thus far. Recently, Aaron came by to check out my insulation and provide a quote. He was very knowledgeable and patient, educated me on the issues he saw, and was incredibly honest. I would highly recommend for future needs.

– D. Rooney

Every time we call, they are friendly, timely and efficient. Costs usually very much in line with what I would expect.

– J. Edwards

I would highly recommend Webb Heating & Air Conditioning. They came out and serviced our heat today during inclement weather, about 4 inches of snow. The prices that they quoted us seemed very reasonable. Our issue ended up being something that they had installed incorrectly under a prior owner. Also, the prior mistake ended up being something that would have been an easy mistake to make due to the AC/furnace and type of thermostat not being compatible. The company was forthcoming about their mistake and sought to make it right by not charging us for today’s services. We had no way of knowing about the mistake, other than their honesty. That is something that is not often seen anymore, and we truly appreciated the excellent customer service. I highly recommend this company to anyone in the area who needs heating/air services. Honesty and customer service go a long way, and it is reassuring to experience a company that upholds these values!

– Haylee M.

Very professional. They always call before they come. They are helpful, and the service is great! I have been with Webb Heating & Air Conditioning for many years, and I will continue for many years!

– B. Kirk

The service and personnel stand out at Webb Heating & Air Conditioning. Repairs/issues are always reviewed and explained ahead of time, and recommendations are always offered. Very personable staff, and they are always willing to meet flexible schedules.

– A. Jenkins

Amazing experience! Called after-hours line and received a call back within 10 minutes. Service technician onsite and problem diagnosed/repaired within 90 minutes.

– J. Schneider

They did annual maintenance in a thorough and helpful manner. I have used this firm for a while and find them good to work with.

– A. Kantor

They were great from beginning to end of the process and have very competitive prices, too.

– R. Leborgne

I only have used them one time. The technician was professional, on time, got the job done, and I plan to see him again for my fall service. Easy company to work with.

– K. Webb

Christian from Webb Heating & Air Conditioning was very polite and very thorough for the maintenance of our AC! I would recommend them to anyone.

– D. Burgess

Webb Heating & Air Conditioning in Advance, NC is a great, honest, reasonable family type business that I trust completely. I have Webb check my 2 Trane units (that they installed) twice a year – spring and fall. I don’t worry about remembering to call them because Glenda calls me! She sets up appointments at my convenience (that’s becoming a novel concept in the business world!) and as was the case today – the same day. In about an hour, Louis came! He was professional, friendly and thorough. He did a great job and even was careful not to let cats inside and not to run over them when he left. Over the years I have not had a large number of technicians come to my house from Webb. Often it is the same faces I have seen before. That says a lot for a company. This was Louis’ first time to my house, and I think he is an asset to the company! Thank you, Webb and Louis.

– S. Wells

Always on time. Always professional. Always reasonably priced. I have used Webb Heating & Air Conditioning for years now, and they always deliver good service. Always.

– M. White

I value this company and their services very much. They are great and do a wonderful service. Recommend them highly.

– V. Blackwelder

Dylan is a GREAT Webb Heating & Air Conditioning tech specialist. Kind, considerate and very professional! He’s very particular about checking all the units and also anything a client is concerned about. He’s been here the last two years, and he does a SUPERIOR job overall!

– F. Chilton

I replaced three AC/Heating units; from the beginning to the end, all service professionals involved in the process were thorough, informative, and respectful. I have utilized Webb Heating & Air Conditioning since moving from CA to Advance, NC, and I have come to rely on their honesty.

– E. Abercrombie

This is the best A/C company I’ve ever dealt with. We’ve used them at my job for years and just got a brand-new unit for our home. They are by far the best in the business, and they truly know their stuff. I wish I could give them 10 stars!

– T. Egebrecht

Webb’s technicians are always prompt and courteous. They are responsive to my questions and take good care of my HVAC system.

– J. Ragan

My thermostat went out after business hours. Two hours later, my house was cool, and the outside unit was checked, too. What a great company!

– A. Long

When my A/C died, they came out and gave me the quotes I’d asked for. I chose the middle/moderate option, both for a new A/C and a new gas furnace. They came on time and did the work efficiently and as promised. When I got home from work, I had two new units, and they’d cleaned up after themselves and put everything back the way I’d left it. They were super to deal with, and I recommend them.

– P. Haymes

I was helping my elderly mom get a new heating unit in her home. They were so honest and really did good, fast work. Kept everything clean, too. Other quotes were so much higher. I felt others were trying to take advantage of my mother. Thanks, Webb Heating & Air Conditioning. I am using them again when needed.

– M. Mooney

Prompt, professional and courteous. I have used Webb Heating & Air Conditioning exclusively for almost 20 years for both my commercial buildings and my personal residence and have the utmost confidence and trust in their company and people.

– R. Magee

Very professional! On time. Explains system & what maintenance is involved. They use shoe covers to prevent tracking dirt inside the house.

– S. Fields

We met with 4 employees from Webb Heating & Air Conditioning. Each were professional, respectful and kind. We purchased a Lenox A/C unit with heat pump and are very happy with the result. Everyone arrived on time, and work was completed effectively.

– S. Chapman

Had a problem with my air conditioner after lightning struck the outside unit. Two other companies failed to correctly diagnose and fix the problem. They both instead opted to try to sell me an entirely new unit instead of trying to fix the current one. Webb Heating & Air Conditioning was the third company I called, and I wish it was my first. Chris came out the same day and worked hard to take the time to actually figure out what was wrong with my system. He realized it was a quick fix and got me up and running without having to replace the system. Webb Heating & Air Conditioning is now the only company that I will call, as they are the only HVAC company around Greensboro that actually knows what they are doing!

– B. Edwards

This company has been a pleasure to work with. George runs a phenomenal company and provides quality service. I will definitely recommend them to my family and friends.

– M. Nulty

Excellent meeting with Aaron, who was knowledgeable, helpful, and professional. We look forward to receiving his report regarding how to make our home more efficient from a cooling standpoint.

– Neil D.

Professional, courteous, knowledgeable staff with excellent customer service. We could not have asked for a better experience.

– Dana S.

I love doing business with Webb Heating & Air Conditioning! I am on the yearly contract/service, and they always call to remind me and set up an appointment. They also call 30 minutes prior to arrival. I have been using them for several years, and the techs are always professional and thorough!

– Betty M.

I always request John as my tech. He always gives quick, professional, thorough service. He always answers all of my questions in a manner that I understand and always listens to my concerns and addresses them.

-Tammy S.

I was very satisfied with all aspects of my dealings with Webb Heating & Air Conditioning, from the sales to installation of my AC and furnace.

– Edward B.

I have been very happy with Webb Heating & Air Conditioning. I have used them for annual maintenance contracts, as well as to replace a heat pump that had gone out. They did the installation and prepared the paperwork necessary to get all rebates and discounts. Can’t ask for more.

– Paul L.

Webb Heating & Air Conditioning is phenomenal, and their service personnel are superior to everyone else. Dylan gave us a couple of thermostat ideas to make it easier to control temps. Very pleased as always

– Don W.

Webb Heating & Air Conditioning was great. They answered my calls with pleasant staff and came out to my new home and fixed my problem. I highly recommend them. I will be using them in the future.

– Sy

Our HVAC system was serviced today by Webb Heating & Air Conditioning. It was a pre-paid, one-year service contract. The technician, Louis, was friendly, polite, on time, and very thorough while checking out our gas furnace, common air handler and electric air conditioning system. We will renew our two-visit contract for next year ASAP!

– Brent E.

Webb is prompt, efficient, and effective. Their technicians are good at explaining all parts of the system and keeping it running well!

– Gram P.

I have used Webb Heating & Air Conditioning for both my business and home HVAC systems. I would highly recommend them.

– Brad C.

Webb Heating & Air Conditioning recently installed a new heat pump for our home. We were very satisfied with their price and their service. They were finished in a short time, and we hardly knew they were here.

– Butch H.

We have a maintenance agreement with Webb Heating & Air Conditioning. John and Keith do a great job!! They are very professional!!

– Ronnie W.

I have been a customer of Webb Heating & Air Conditioning for over 20 years and have never had a complaint about their work or service. They are good people every day and all the time.

– Paul E.

We called Webb Heating & Air Conditioning for service. Owner George Webb answered the phone & our technician, Dillon, came the same afternoon. Monica & Glenda in the office are always on top of our 2 accounts, keeping track of scheduled maintenance, etc. And Webb’s techs are professional & helpful – Dillon knows his job inside & out. Turns out the pooling water was condensation, not the pump – Good news, easy fix & no charge. Thank you!

– Tony F.

Annual maintenance of my new (1-year-old) system went very well. Brian provided prompt and courteous service with good explanations on how the system was running and what composed the annual maintenance inspections. Laurie and Abby politely worked to juggle tech assignments to keep the scheduled appointment on the calendar, despite unexpected staff shortages for the day. Great service.

– Anonymous

AC fan on outdoor unit would not engage – only hot air would blow from vents. Needed tech to diagnose issue. I was suspecting fan motor or switch controller. Tech was scheduled for next day after calling in the evening and arrived in the specified time window. He quickly diagnosed bad capacitors in both indoor and outdoor units. He also gave me information on what to look out for in the future, since my unit is definitely showing its age. I was not pressured to purchase a new unit (this has happened with other companies in the past), which to me speaks volumes about the company’s integrity. Great service and will definitely hire again in the future.

– Anonymous

Very professional and caring. They provide service and maintenance for us and have never failed to take care of our needs quickly and honestly.

– McAleer

During my fall heating system check, my upstairs unit was found to have a crack in the burner box, causing carbon monoxide to vent inside my home. This is very dangerous. The furnace was 28 years old and needed to be replaced. Webb Heating & Air Conditioning explained what and how the unit was to be replaced. They guided me in getting a rebate from Duke Power by updating my system. Being a 25-plus year customer of Webb, I felt that they had my best interest at heart. The installers where very thorough and made sure to keep my home clean during replacement. I would not think of having anyone else service my heating & A/C. That’s again, Webb. You make me feel like family!!

– D. Mabe

Excellent work. done on time. Explained what they were doing all through the jo.. A/C performed better than expected. Job site was cleaned up every day before they left.

– R. Kellam

They are an excellent company to work with. We have been with them for several years.

– D. Griffin

I have been a customer of Webb Heating & Air Conditioning for a number of years! When it came time to replace my system, I will admit to checking other vendors, but I always came back to Webb. I have had my system for a few weeks and trust it is the bomb. The service has been excellent, and if I have a problem, it is addressed immediately. I have had a maintenance contract with them and getting ready to renew it for the 14th year of being a customer!

– C. Andrews

Webb Heating & Air Conditioning was such a life saver for me. I woke one morning to find that my AC system was not working. I had a company come out to give me a repair quote. Their price was ridiculous. I then called Webb. Their quote was very reasonable, and they offer a 12-month “same as cash” payment plan. The service men arrived a few days later and completed the work in a few hours. I would highly recommend Webb for any of your heating or air conditioning problems. I’m extremely satisfied with my new system.

– M. Rice

I trust Webb and would recommend them to anyone! They have always been responsive to any concerns I might have. I trust them to come in even if we are not home.

– W. Campbell

Webb Heating & Air Conditioning replaced our entire HVAC system in our home. Working with them was fantastic, and they did a high-quality job. I highly recommend this company.

– J. Johnson

Professional service on a quality system installed by Webb. They answer all questions and are considerate of your home.

– P. Kott

We have been Webb Heating & Air Conditioning customers for over twenty years. We have always had great service, and the whole the Webb team is very professional and responsive to our needs. Thank you, Webb Heating & Air Conditioning!!!

– D. Willard

Excellent service! Webb Heating & Air Conditioning has installed and serviced heating and air conditioning equipment in 2 homes we have owned. They consistently do an excellent job. Always responsive to our needs. Very knowledgeable technicians!

– P. Shega

Love them! They came out and fixed a major issue two other companies had simply ignored. Thankful for them.

– J. Banks

Our air conditioner stopped working on a pretty hot day. Dylan arrived as soon as he could, and I think he suspected what our problem was as soon as he heard our description of our series of events. He found the capacitor was not working correctly 5 minutes after he arrived and had the air conditioner cooling again in another 15 minutes. My wife was overjoyed.

– Paul E.

Webb Heating & Air Conditioning is a great company for HVAC services. They schedule to suit your needs, and the service is excellent.

– B. Folsom

Highly recommend these folks. They provide a high quality of work at a reasonable price.

– S. Mihalovits

I have had a maintenance contract with them for several years, and I cannot say enough good things about them.  They have kept my dinosaur of a system going for as long as possible.  One time the technician came out and discovered a gas leak at my meter on the side of my house where I never go. He called Piedmont Natural Gas to come fix it before he even came inside to tell me of the problem.  He went the extra mile as far as I am considered.  Great technicians.

– Myra H.

Chris is an excellent technician. After having two other companies look at my system and advise me that I needed a $6,000 to $8,000 unit, Chris advised me, after a thorough diagnosis, of a defective thermostat that cleared my no heat issue.

– Alvin S.

As always, thank you for your excellent service! The tech who performed the service work was very polite, professional and finished in a timely manner. Thank you.

– Wayne N.

The service techs are always very nice and honest. The company’s annual service plan is very good and reasonable.

– Anonymous

The technician from Webb Heating & Air Conditioning was prompt, courteous, and professional. He diagnosed and repaired my problem very quickly. I always have good service from this company.

– Anonymous

I was very pleased with the professional service I received from your technician when he came to my home. He was very polite and courteous and very knowledgeable. He did a great job and has my unit working properly.

– Phyllis D.

I use their semi-annual service and am pleased with it. Recently, I used their after-hours service. They returned my call within 10 minutes and arrived in about 30 minutes to repair the issue. I would certainly recommend them to anyone.

– Anonymous

I was very impressed with the Webb Heating & Air Conditioning service person who worked on my unit. He was very informative and courteous, knew his way around the unit, and a true professional.

 – Anonymous

Very professional knowledge and attitude from my Webb Heating & Air Conditioning service technician. He answered all my questions and really knew what he was doing!

– Anonymous

My AC unit stopped working on a hot Saturday afternoon. The technician arrived within the promised time and quickly had my unit running again. Webb Heating & Air Conditioning is the best and has the greatest technicians.

-Anonymous

Efficient, effective, easy! System check-up was scheduled by the office. Brian showed up on time and was professional. With temperatures hovering in the 90s for days on end, I was pleased to have the system serviced, ensuring a cool home during this heat wave.

– Anonymous

Fast, professional service. Everyone from the first phone call to the final inspection was efficient and clear in explaining the process and timing of their work. And my new air conditioning units work great!

– Anonymous

Everybody did a fantastic job, from John finding the problem to Brent giving me my options and Christian and Keyshawn installing my new unit. Good job!

– Anonymous

In September 2017, we had an entire gut of our HVAC system with a new, redesigned duct system, beefed-up return, and added supplies. We went with a Trane XI 16 heat pump. For the first time, our house is evenly heated and cooled, and the dust is gone. We are extremely pleased with the very professional way our job was handled. Also in January, we experienced some very cold weather and heard reports of $500 and $600 power bills; however, ours was under $300. I highly recommend Webb Heating & Air Conditioning for any HVAC installation or service you need.

– Anonymous

Our semi-annual maintenance went very smoothly. The service technician was very polite, professional and efficient.

– Anonymous

A great company with top-notch technicians. Our routine services are always done thoroughly and professionally by kind and expert technicians. Twice yearly service agreements are worth the money.

– Anonymous

Very prompt in figuring out what was wrong and repaired the problem. Could have just replaced a section of the heater, costing 4 times as much as the repair. The heat now works better than it ever did.

– Anonymous

I have a service contract and have always been impressed with the people they send to do our yearly maintenance.

– Anonymous

Mission accomplished! Ran several system tests after restart! Dylan took the time to call next morning (on Thanksgiving Day) to check with me that all was working fine. Excellent customer service and competent team! I do have a maintenance contract with Webb Heating & Air Conditioning, and they perform HVAC service and maintenance twice each year.

– Anonymous

Excellent and helpful. Explained minor problems found and assured me they would be there if we have any problems.

– Anonymous

Notified they were on the way during arranged time. Polite, professional, ready to respond to any questions I had.

– Anonymous

Service was quick and seemed very thorough. Got a good explanation of the problem and fix and recommendation for future action.

– Anonymous

Chris was the Webb Heating & Air Conditioning tech who checked on our A/C system. We have a maintenance agreement, total peace of mind at an affordable rate. Anyway, Chris was professional, knowledgeable, and pleasant. He worked hard with diagnostics, explained what he was doing, and we could not be more impressed. Try the folks at Webb. The ladies in the office are very helpful, and the technical staff is super. We will be Webb customers for life!

– Anonymous

I have been using Webb Heating & Air Conditioning for my heating and air conditioning service for almost 20 years. They have always provided us with excellent, timely service. Their personnel are knowledgeable, qualified, good workers who know how to get the job done and how to satisfy their customers. I highly recommend them for the work they do.

– Anonymous

Customer friendly. Dedicated to service provided. All-around great service from the administrative staff to the technician. Very pleased.

– Anonymous

Honest pricing, outstanding service. Webb Heating & Air Conditioning is the only way we will go in the future. I wish I could give 10 stars.

– Anonymous

John did an excellent job servicing my heat pump. He replaced a defective capacitor and added refrigerant.

– Anonymous

The technician was very professional and knowledgeable. He explained what he was doing and why.

– Anonymous

Great job. Checked everything out but did not get in a hurry. Took his time with good results. The company called to inform when the technician would arrive. He did on time. Great company to work with, thanks.

– Anonymous